📜 E-Commerce Website Terms and Conditions
Please read the following terms and conditions carefully before using our website. By using this website, registering, purchasing products or using our services, you will be automatically deemed to have agreed to the following rules.
1. General Terms
1.1. This website is operated by our organization, and all policies mentioned herein are determined by the organization.
1.2. We reserve the right to change, amend or update these terms and conditions at any time. The new terms and conditions will be effective from the time they are published on the website.
1.3. By using the website, you declare that you are legally capable of entering into a contract (over 18 years of age).
2. Account Creation and Use
2.1. You may be required to create an account to order products.
2.2. The security of your account (email/password) will be entirely your responsibility.
2.3. If there is any unauthorized use, please notify us immediately.
2.4. If an account is opened with incorrect or false information, the organization may close the account at any time.
3. Products and Prices
3.1. We try to display the product descriptions, images and prices displayed on the website as accurately as possible. However, the organization will not be responsible if any incorrect information is published.
3.2. Prices are subject to change without prior notice.
3.3. Any offer, discount or special price is applicable for a specific period of time.
4. Orders and Payments
4.1. If the customer places an order through the website, it will be sent to us and will be effective upon confirmation.
4.2. The product delivery process will begin after the order is confirmed.
4.3. We can support cash on delivery,Shop2 Shop ,Kazang,capitec, FNB and standard Bank or online payment.
4.4. The payment information provided by the customer is stored securely.
5. Delivery Policy
5.1. We try to deliver within the specified time. However, the organization will not be responsible if there is a delay for any reason.
5.2. Delivery charges may vary in specific areas.
5.3. If you want to change the address after the order is confirmed, you must inform us immediately.
6. Return, Refund and Replacement Policy
6.1. If the product is damaged, defective or misdelivered, the customer can inform our customer care within a specified period (e.g. 3 days)if customer sent back the parcel he /she will be responsible for the courier charges.
6.2. The product cannot be returned if it is used, opened or damaged.
6.3. A replacement or coupon voucher may be provided instead of a cash refund.
6.4. Some products (e.g. cosmetics, food products, underwear, etc.) are not refundable.
7. User Responsibilities
7.1. The website must be used properly and cannot be used for illegal purposes.
7.2. Copyright, trademark or intellectual property rights of others must not be violated.
7.3. Any kind of spam, hacking or harmful activities are completely prohibited.
8. Intellectual Property
8.1. All texts, images, logos, designs, and content on the website are the property of our organization.
8.2. They cannot be copied, shared, or used for commercial purposes without permission.
9. Privacy Policy
9.1. Customer personal information (name, mobile number, address, etc.) will be kept confidential.
9.2. The information will only be used to process orders and improve services.
9.3. We will not sell or transfer customer personal information to third parties in any way.
10. Limitation of Liability
10.1. The organization will not be responsible for delays due to natural disasters, technical errors, or delivery partner problems.
10.2. The organization is not responsible for any device damage, data loss, or internet problems caused by using the website.
11. Law and Jurisdiction
11.1. These terms and conditions shall be governed by the existing laws of Bangladesh.
11.2. In the event of any dispute, the applicable court of South africa shall apply.
12. Contact
If you have any questions or complaints, please contact our customer care.